Negatives Games only from one software provider. Casinos related to EuroGrand Casino 1 8. Complaints about EuroGrand Casino and related casinos 33 We have conducted extensive research on the web and as a result we have found following 33 complaints on EuroGrand Casino or any brands that might be interconnected with it.
Stupid excuse or fraud. As it turned out after writing the complaint by the player, the casino filed a clarification to the player in which they said that they closed his account for the problematic verification of his identity.
In our opinion, it is not a good reason to create such situations. Extremely long player verification. The casino blocked the account of the self-excluded player after he had already made three deposits.
His winning was confiscated and his deposits were not returned. In this case, the casino was obliged to return to the player his deposits. No reaction, good regulator.
Problematic player verification, all funds confiscated. Uncertain case, good regulator. The player complained his account was used for a multiple unauthorised transactions to Eurogrand Casino.
He prevented the casino about the situation but the casino was not replying. His bank confirmed he was a victim of a fraud.
In this case, we would advise the player to contact the bank to prevent such situations. Delayed payment, status unknown. The player tried to withdraw money from her account but EuroGrand Casino delayed the payment of her winning.
The player won some money in EuroGrand Casino. She had to wait for one month before getting her money. All this time the casino has not responded to her emails, used strange apology and created problems for her.
This was not what we expected from a casino that was 12 years on market. Eventually, the money returned to her casino account.
Funds confiscated, miscommunication between the player and the casino. The player registered a real money account, won some money, asked for a withdrawal, was asked to send the necessary documents for the security verification.
Just the accusation of having breached the terms and conditions was not considered legit according to the player. The communication between the player and the casino was ineffective and they were not able to reach an agreement.
No more update since then. Casino reopened his account and let him play. In this case, it is hard to say who is in the right. Player did not understand what he wanted from the casino.
The only thing we can say in this case is that this casino needs to improve its self-exclusion policies. No reaction from the casino. Complaints on related William Hill Casino Same owner.
The player experienced a technical glitch while playing a game of roulette. The player played a game of roulette and experienced a technical problem.
When the player informed the casino about that, they asked them for proof. They deposited more money, just to give the casino a proof, and took screenshots of the issue and sent it to the casino.
The casino responded that there was no problem with that game, so the player deposited more money, won, but lost again due to the same problem.
The case remains unresolved. A player, Tammy, tried to receive her "invite a friend" bonus but was unsuccessful.
The player, Tammydoll from New Zealand, tried to receive a "refer a friend" bonus. Tammy was disappointed and thought it happened due to a technical glitch.
Natalie has not been credited her winning due to the technical issue that happened while she played a slot game. She became very frustrated and kept repeatedly contacting the casino, but never received a satisfying answer.
The casino responded to this complaint but never resolved it. Show 2 similiar complaints with 0 black points in total.
The casino asked her to send in documents for verification. She sent those documents but they asked for an additional document of proof of her income.
The casino advised her to send her parents proof of incomes, so she did. But still, the casino kept asking for her proof of income. In the meantime, she got employed and sent her proof of income to the casino.
After that, she was asked to translate the document and get it notary verified. She did so too, sent the documents, but the casino said that her income was not enough for her level of play.
Alina became very frustrated and was looking for any kind of help. Let the countdown to begin! Confetti, champagne, the whole shebang! Microgaming, Evolution Gaming, iSoftBet and 10 more Eurogrand Mobile Casino Review eurograndbrings you the best Online Casino Bonuses - exclusive offer that you can not find anywhere else, free spins, no deposit, free cash and mobile bonusesRoulette strategy review.
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You are now leaving the full version of the website. Are you sure you want to continue to the simplified version of AskGamblers? Italian Version International Version.Sin from the past. He was asked to log out and log right back in into his account. EuroGrand Casino appears on one blacklist that you can find displayed below. Natalie claimed that she never had broken any of these rules and asked for the help on how to continue with this case. The player failed fuГџballquoten self-exclusion and made two deposits which of only one was returned to him. The casino gave the player false instructions and tried to cover their mistake. Welche singlebörse 9 similiar complaints with black points in total 87 for this casino. Jamew18 asked to speak pokemon event codes deutsch the manager but the manager bowl übersetzung confirmed these steps. The best new casinos added to our listing, including detailed casino reviews and ratings, bonuses, promotions, and experiences by real players right at your fingertips. I received the freespins promotion like all 1.englische liga players did See all Let the countdown win a day casino signup bonus begin! No reaction, good regulator.